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Municipal GuideMassachusettsCity of Holyoke · Hampden County

Holyoke, Massachusetts Building Permit Guide

To get a building permit in Holyoke, confirm which office issues permits for the property’s address, then submit the application with your plans and required documents, pay the permit fees, and pass inspections before final approval. Alliance Permitting can prepare, file and track the permit for you and schedule the inspections.

Holyoke’s Building Department in the City Hall Annex issues building, wiring, plumbing, gas, sheet metal, zoning and floodplain permits, and takes applications online through CitySquared, in person or by email.

Authority: Holyoke Building DepartmentCode: 780 CMR, 10th edition, with the Stretch energy codePhone: 413-322-5600
Authority
Building DepartmentCity Hall Annex, Room 300
Apply
CitySquared, counter or emailPlans as one PDF
New house fee
$0.45 per sq ft$100 minimum
Energy code
Stretch codeAdopted as a local option

In Holyoke, the City’s Building Department (Room 300, City Hall Annex, 20 Korean Veterans Plaza, 413-322-5600) issues building, wiring, plumbing, gas, sheet metal, zoning and floodplain development permits. You can apply and pay online through CitySquared, at the counter with a thumb drive, or by email to buildcon@holyoke.org. A new one- or two-family house is charged $0.45 per square foot with a $100 minimum, and the department must issue or deny a permit within 30 days of filing.

The same office enforces the zoning ordinance, the floodplain rules and conditions attached to special permits, and it runs the certificate of inspection program for multi-family rental buildings.

What work requires a building permit in Holyoke?

The Building Department’s commercial FAQ quotes the state code: it is unlawful to construct, alter, repair, remove or demolish a structure, change its use or occupancy, or install regulated equipment without a permit. The FAQ lists new structures, additions, dormers, chimneys, woodstoves, decks, roofing, siding, swimming pools, antennae and sheds as examples, and names one exception: the ordinary repair. Replacing a few rotted deck boards is an ordinary repair; rebuilding the deck is not, and patching damaged shingles is allowed while re-shingling the whole roof needs a permit.

Permit needed

  • New houses, additions, dormers and structural carpentry
  • Decks, exterior stairs, roofing replacement, siding and window replacement
  • Sheds over 200 sq ft at a one- or two-family home, or over 120 sq ft elsewhere
  • Above-ground and in-ground pools
  • Woodstoves and other solid-fuel appliances, insulation and solar panels
  • Demolition, change of use or occupancy, signs, tents and other temporary structures

No building permit

  • Ordinary repairs that do not touch structure, egress, fire protection, energy provisions or utilities
  • Interior painting, patios, driveways and routine landscaping
  • Thermostats, light bulbs and weather stripping
  • Fences under 7 feet and retaining walls under 4 feet (a zoning permit may still apply)

The department hosts the state’s chart of work requiring a permit, a Construction Supervisor License or Home Improvement Contractor registration on existing owner-occupied homes of one to four units; the state notes the list is incomplete. Holyoke adds its own zoning permits for fences, accessory structures and above-ground pools, so a fence that needs no building permit still needs a $50 zoning permit from the same office.

What Holyoke decides and what the state holds

The department’s FAQ is plain about it: the City has no local building code requirements and enforces 780 CMR, the State Building Code written by the Board of Building Regulations and Standards. What Holyoke controls is the local layer: its fee schedule and filing rules, the zoning ordinance and its Board of Appeals, the City’s wetlands ordinance, the demolition delay ordinance, its certificate of inspection program and its choice of energy code. The FAQ records that Holyoke adopted the Stretch energy code as a local option.

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Holyoke building department: who handles permitting

The Building Department issues every construction permit in the city: building, wiring, plumbing, gas, sheet metal, zoning and floodplain development. The Building Commissioner, Leslie Ward, heads it, with local building inspectors, a zoning officer and the City’s wiring and plumbing and gas inspectors. The department also oversees change of use and occupancy, demolitions and zoning violations, and it answers complaints about unsafe construction.

Holyoke Building Department contact
DetailInformation
OfficeBuilding Department, City Hall Annex, Room 300, 20 Korean Veterans Plaza, Holyoke, MA 01040
Phone413-322-5600 (wiring inspector ext. 2; plumbing and gas inspector ext. 3)
Emailbuildcon@holyoke.org
Office hoursMonday to Friday, 8:30 a.m. to 4:30 p.m.
Inspectors in the officeBuilding inspectors 8:30–9:30 a.m. and 1:00–2:00 p.m.; wiring inspector 7:30–8:30 a.m. and 12:30–1:30 p.m.
Online filingCitySquared (apply, pay and check status)

Holyoke permit types and application forms

Before any application is accepted, the applicant must sign the City’s tax compliance form, because anyone applying for a permit has to be current on taxes and fees owed to Holyoke. Applications are filed with the fee; review does not begin until payment is in.

Residential permits

One- and two-family work uses the state-format residential application with Holyoke’s address block. It asks whether the street is an accepted street, the zoning district, setbacks, the flood zone, and whether the lot is on municipal sewer or an on-site system, then takes the Construction Supervisor License and Home Improvement Contractor details and a workers’ compensation affidavit, without which the permit is denied. An owner who pulls the permit or hires an unregistered contractor loses access to the state arbitration program and guaranty fund, a warning printed on the form itself. Small residential jobs such as roofing, sheds, fences, decks, retaining walls, stoves, solar and siding each carry a $50 flat fee.

Commercial permits

Buildings other than one- and two-family homes use the commercial application (revised December 22, 2025). Every commercial application needs a Construction Supervisor License holder at a minimum, and projects of 35,000 cubic feet or more need a registered design professional under construction control, using the initial and final construction control documents posted on the Forms page. The department sends plans to the Holyoke Fire Department for a 10-day review, and the Fire Department collects its own plan review fee of $0.05 per square foot. Stores in the Holyoke Mall file on a separate Holyoke Mall Application. Fire alarm and sprinkler work needs its own permit unless the main application covers it.

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What comes before the building permit

  • Zoning: the department checks every application against the zoning ordinance. Variances and appeals go to the Board of Appeals, which also acts as the appeals board under the City’s building ordinance (Office of Planning and Economic Development, Room 406, 413-322-5575). Site plan review and many special permits go to the Planning Board.
  • Wetlands: the Conservation Commission enforces the Wetlands Protection Act, the Rivers Protection Act and the City of Holyoke Wetlands Protection Ordinance (Department of Conservation and Sustainability, City Hall Annex 1st floor, 413-322-5615).
  • Health: a lot on an on-site septic system falls under Title 5 through the Board of Health (City Hall Annex, Room 306, 413-322-5595).
  • Historic buildings: a merged Holyoke Historical Commission, created by ordinance on September 2, 2026, now holds the former Historical Commission’s and Local Historic District Commission’s roles, including the demolition delay ordinance.
  • Floodplain: the Building Department issues floodplain development permits itself.

Holyoke permit costs and fees

Holyoke charges by square foot for new work and alterations, with flat fees for small jobs. The figures below are the Building Department’s current schedule on its Forms & Fees page; fees are non-refundable under Section 18-91 of the City ordinances.

Holyoke building fees, one- and two-family homes
ProjectFee
New construction$0.45 per sq ft, $100 minimum
Alterations and repairs$75 plus $0.20 per sq ft
Replacement windows and doors$50, plus $5 for each additional window or door
Roofing, shed, fence, deck, retaining wall, stove, solar or siding$50
Swimming pool$50 above ground; $100 in ground
Sheet metal work$50 per unit
Demolition of a house or garage$50
Holyoke building fees, other buildings
ProjectFee
New construction and additions ($200 minimum)$0.50 per sq ft business, assembly or mercantile; $0.40 multi-family; $0.30 storage
Alterations and repairs ($100 minimum)$0.40 per sq ft business, assembly or mercantile; $0.30 multi-family; $0.20 storage
Commercial roof repair or replacement$0.06 per sq ft
Demolition$150 plus $50 per floor
Sheet metal ($100 minimum)$0.02 per sq ft of conditioned space
Plan review or preliminary plan review$50
Fire Department plan review$0.05 per sq ft, paid separately

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Other Holyoke permit fees
ItemFee
Zoning permit: fence, accessory structure or above-ground pool$50 each
Zoning verification letter$40
Amend or renew a permit$40
Temporary certificate of occupancy$100 per 30 days residential; $500 per 30 days commercial
Final certificate of occupancyIncluded in the building permit fee
Signs$75 for one; $50 per sign for more than one
Tents, stages and other temporary structures (up to 180 days)$75 per 30 days
Certificate of inspection$50 residential; $100 other use groups
Re-inspection of incomplete, partial or missed workAt least $40, paid before the re-inspection

Two surcharges catch applicants out. Sending plans as several PDFs instead of one combined file costs an extra $50, and work started before the permit is issued doubles the permit fee under Section 18-83 unless the Building Commissioner treats it as an emergency.

Trade permits and who may pull them

Wiring, plumbing and gas permits are filed with the same Building Department, through CitySquared, at the counter or by email, and are inspected by the City’s own wiring and plumbing and gas inspectors. Licensed electricians, plumbers and gas fitters pull them in their own names.

Electrical: every electrical permit needs a Holyoke Gas & Electric utility authorization number before it is filed. Residential fees are $120 for a new single-family house, $200 for a new two-family house, $60 per unit for renovations and additions, $200 for solar, $50 for low-voltage or security systems and $50 for a permit needing one inspection; pools cost $50 above ground and $75 in ground. Commercial new construction is $80 plus $0.09 per square foot, alterations $80 plus $0.07 per square foot, solar $400 and a blanket permit $300.

Plumbing and gas: residential new-construction permits are $60 plus $6 per fixture per unit for plumbing or for gas, or $90 plus $6 per fixture for both together; renovation permits are $50 plus $6 per fixture ($75 combined). Commercial new work, additions and alterations start at $100 plus $8 per fixture, with a $200 blanket permit. The residential fees include the first fixture.

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Sheet metal: issued by the Building Department ($50 per unit residential; $0.02 per square foot of conditioned space, $100 minimum, commercial).

How to apply for a Holyoke building permit

1. Look up the parcel

Use Holyoke’s MapGeo property viewer for the zoning district, and check the flood zone and sewer status the application asks for.

2. Clear zoning, wetlands and historic review

Get any Board of Appeals or Planning Board decision, Conservation Commission order or Historical Commission sign-off before filing.

3. Sign the tax compliance form

No application is accepted until it is completed and signed.

4. Prepare the file

Fill in the residential or commercial application and put the plans, specifications and affidavits into one PDF with a directory.

5. File and pay

Apply and pay on CitySquared, bring paper forms, a thumb drive and a check or cash to Room 300, or email the application and mail or drop off the payment.

6. Answer review comments by email

Every paper filing is scanned into the online system, and all correspondence after that is by email.

7. Start within 180 days

The permit card is mailed to the applicant; begin work within 180 days, call inspections in order and finish with the final and certificate of occupancy.

Review, corrections and what causes delay

Under 780 CMR 105.3.1 the department has 30 days from filing to issue or deny a permit. Its FAQ says actual review runs from one day to the full 30: commonly under two weeks from November to February and longer the rest of the year, with new buildings taking close to the limit. An application filed without payment is set aside until the fee arrives, and nothing is accepted without the signed tax compliance form. Before filing, you can buy a preliminary review at $1 per plan sheet ($50 minimum) and receive the comments by email.

Holyoke inspections and final approval

Every project gets at least one inspection, and the applicant is responsible for scheduling each one; call 413-322-5600 or catch an inspector during office hours. The building must be open and accessible when the inspector arrives; that is the contractor’s job. The wiring and the plumbing and gas inspectors keep their own office hours and extensions.

A final certificate of occupancy is included in the building permit fee. A temporary certificate costs $100 per 30 days for a home and $500 per 30 days for a commercial building. Permits lapse if work does not begin within 180 days or stops for 180 days; renewing an expired permit takes a letter citing the permit number, updated workers’ compensation and construction control papers, and a $40 fee.

Holyoke’s certificate of inspection program puts existing multi-family buildings on an inspection cycle. Under an October 2024 extension policy, qualifying owners can get more time to reach compliance, but only with an application and fee on file.

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Massachusetts building code

Massachusetts has one State Building Code, 780 CMR, for every city and town; towns cannot rewrite it, though many opt into a stricter energy code. The trades run under their own state codes. Massachusetts rules

Holyoke building permit FAQ

Who issues building permits in Holyoke?

The City’s Building Department in Room 300 of the City Hall Annex, 20 Korean Veterans Plaza. It also issues the wiring, plumbing, gas, sheet metal, zoning and floodplain permits.

Can I apply for a Holyoke permit online?

Yes. CitySquared takes applications and payments. You can also file at the counter with a thumb drive and a check or cash, or email the application to buildcon@holyoke.org and send the payment separately.

How much is a building permit for a new house in Holyoke?

$0.45 per square foot for a one- or two-family house, with a $100 minimum, plus separate wiring and plumbing or gas permits.

Do I need a permit for a fence or shed in Holyoke?

A fence under 7 feet needs no building permit, but it needs Holyoke’s $50 zoning permit. A shed needs a building permit when it exceeds 200 sq ft at a one- or two-family home, and accessory structures also have a $50 zoning permit.

How long does plan review take?

Up to 30 days by law. The department says most projects take under two weeks from November to February and longer in other months; it offers no expedited review.

Why does my electrician need an HG&E number?

Holyoke will not issue an electrical permit without a Holyoke Gas & Electric utility authorization number, which is requested from the utility.

Can a historic building be demolished right away?

Not always. If the Historical Commission finds the loss would be detrimental, the 2022 ordinance amendment bars a demolition permit for nine months after its decision.

How do I find out about past permits on a property?

Search the CitySquared public map for permits and documents, or send a public records request to the City Clerk at clerks@holyoke.org for permits, correspondence and violations.

Holyoke permit search and official resources

Existing permits and applications can be searched on the CitySquared public map, which shows each application, its status and its documents; if an address shows nothing, the application is still under review. For a property’s full file, including correspondence and violations, send a public records request to the City Clerk. FEMA’s Community Status Book lists Holyoke (community 250142) as participating in the National Flood Insurance Program, with flood maps effective July 16, 2013.

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This guide is provided by Alliance Permitting for general information about Holyoke permitting. Requirements, fees, and procedures change; confirm details with the permitting authority before relying on them.