Terms of Service

Effective Date: May 6, 2026  |  Last Updated: May 6, 2026

These Terms of Service (the “Terms”) form a legally binding agreement between you (“you,” “your,” or “Customer”) and Alliance Permitting Service, LLC, a Florida limited liability company (“Alliance Permitting,” “we,” “us,” or “our”), and govern your access to and use of the website located at alliancepermitting.com (the “Site”), our online permitting platform, and any related services we provide (collectively, the “Services”).

By accessing the Site, submitting a project, signing an engagement, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Description of Services

Alliance Permitting provides permit expediting, permit management, and related administrative consulting services for construction, renovation, energy, retail, and similar projects. Our Services may include, without limitation:

• Pre-submittal review of project requirements, jurisdictional fees, and timelines;
• Preparation, submission, and tracking of permit applications with municipal, county, and state authorities;
• Coordination with plan reviewers and responses to corrections or comments;
• Status updates, document storage, and final permit delivery; and
• Use of our online platform, including AI-assisted tools that analyze documents and jurisdictional requirements.

Specific deliverables, jurisdictions, and scope are defined in the written engagement, proposal, statement of work, or order form executed between you and Alliance Permitting (each, an “Engagement”). In the event of a conflict between an Engagement and these Terms, the Engagement controls for that project.

2. Eligibility & Authority

You must be at least 18 years old and have the legal capacity to enter into a binding contract. If you use the Services on behalf of an entity (such as a contractor, builder, franchise, architect, or homeowner’s association), you represent that you are authorized to bind that entity to these Terms, and references to “you” include that entity. You further represent that you have the authority to designate Alliance Permitting as your authorized agent for permit-related submissions where applicable.

3. Engagement & Customer Obligations

To deliver the Services accurately and on schedule, you agree to:

• Provide complete, accurate, and current project information, drawings, plans, contractor licenses, owner authorizations, and supporting documents;
• Promptly respond to requests for information, signatures, corrections, or payment of jurisdictional fees;
• Ensure that any contractor, engineer, or design professional associated with your project holds the licenses required by the applicable jurisdiction;
• Comply with all applicable laws, building codes, zoning ordinances, and HOA or deed restrictions affecting your project; and
• Authorize Alliance Permitting, in writing where required, to act as your agent in interactions with permitting authorities for the limited purpose of the Engagement.

You acknowledge that delays, denials, or additional fees caused by inaccurate or incomplete information you provide, or by the failure of any third party (including your contractor or design professional), are not the responsibility of Alliance Permitting.

4. No Guarantee of Outcome

While we use commercially reasonable efforts to expedite and shepherd your application through the process, we do not warrant or guarantee that:

• Any permit will be issued, issued by a particular date, or issued without revisions;
• Plan-review comments, corrections, or rejections will not occur;
• Jurisdictional fees, surcharges, impact fees, or assessments will not change; or
• A jurisdiction’s policies, staffing, software, or processing times will remain stable during your Engagement.

Estimated timelines we share are good-faith estimates only, based on historical experience with the relevant jurisdiction, and are not commitments.

5. No Legal or Professional Advice

Alliance Permitting is not a law firm, engineering firm, or licensed contractor, and our Services do not constitute legal advice, engineering services, design services, or licensed construction services. Information on the Site, including blog posts, guides, AI-generated summaries, and jurisdictional notes, is provided for general informational purposes only and should not be relied upon as a substitute for advice from a qualified professional. You are responsible for retaining licensed professionals as appropriate to your project.

6. Fees & Payment

Fees for the Services are set forth in the applicable Engagement, written quote, or order form. Unless otherwise stated:

• Service Fees. Our service fees are separate from and in addition to any jurisdictional fees, plan-review fees, impact fees, surcharges, or government-imposed costs (collectively, “Government Fees”), all of which are your responsibility.
• Government Fees. Where Alliance Permitting advances Government Fees on your behalf, you agree to reimburse those amounts in full, plus any disclosed handling charge, upon invoice.
• Payment Terms. Invoices are due upon receipt unless a different payment term is stated on the invoice or in the Engagement. Accepted payment methods will be identified at the time of invoicing.
• Late Payments. Past-due amounts may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by Florida law, and you agree to reimburse our reasonable costs of collection, including attorneys’ fees.
• Suspension. We may pause work, decline to release deliverables, or terminate an Engagement if invoices remain unpaid more than thirty (30) days after the due date.
• Refunds. Service fees are generally non-refundable once work has begun on a permit application. Refund requests will be evaluated on a case-by-case basis based on the work completed at the time of cancellation. Government Fees paid to authorities are typically non-refundable by those authorities and are outside our control.
• Taxes. Fees are exclusive of any applicable sales, use, or similar taxes, which are your responsibility.
• Pricing Changes. Published pricing for any standardized Services may change from time to time; the pricing set forth in your executed Engagement controls for that project.

7. Accounts & Platform Use

Certain Services require an account. You agree to provide accurate registration information, keep your credentials confidential, and promptly notify us of any unauthorized access. You are responsible for all activity that occurs under your account. We may suspend or terminate accounts that are inactive, that violate these Terms, or that we reasonably suspect are being used for fraudulent or unlawful purposes.

8. AI-Assisted Features

Portions of the Services use artificial intelligence and machine-learning tools to analyze documents, summarize jurisdictional requirements, suggest next steps, and accelerate review. AI outputs:

• Are generated automatically and may contain errors, omissions, or out-of-date information;
• Are intended as decision-support, not as the final word — our human permitting technicians review and validate work product before submission whenever it is part of an Engagement;
• Should not be relied on as legal, engineering, or code-compliance advice; and
• May vary between users or between sessions even for similar inputs.

You agree not to submit through any AI feature any information you are not authorized to share, and you acknowledge that we may use de-identified, aggregated data derived from Service usage to improve the Services.

9. Intellectual Property

9.1 Our Materials

The Site, the platform, our software, our processes, our templates, our checklists, our written content, our trademarks, our logos, and all related intellectual property are owned by Alliance Permitting or its licensors and are protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and platform solely as needed to receive the Services. No other rights are granted by implication, estoppel, or otherwise.

9.2 Customer Content

You retain ownership of plans, drawings, specifications, photographs, and other materials you submit to us (“Customer Content”). You grant Alliance Permitting a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Content for the purpose of providing the Services, including submission to the relevant authorities. You represent that you have the rights necessary to grant this license.

9.3 Feedback

If you provide suggestions, ideas, or feedback about the Services, we may use them without obligation or compensation to you.

10. Confidentiality

Each party may receive non-public information of the other (“Confidential Information”) in connection with the Services. The receiving party will use Confidential Information only to perform under these Terms and will protect it with at least the same degree of care it uses for its own confidential information (and no less than reasonable care). Confidential Information does not include information that is or becomes public through no fault of the receiving party, was independently developed, or is required to be disclosed by law (with notice to the disclosing party where permitted).

11. Third Parties & Government Authorities

The Services involve interaction with municipal, county, and state government agencies, plan reviewers, inspectors, and third-party software platforms (including jurisdictional online portals). Alliance Permitting does not control, and is not responsible for, the actions, decisions, fees, processing times, software outages, or document-handling practices of any such third party or governmental authority. The Site may also link to third-party websites; we are not responsible for their content or practices.

12. Prohibited Conduct

You agree not to (and not to allow any third party to):

• Use the Services to violate any law, regulation, or third-party right;
• Submit forged, altered, or knowingly inaccurate documents, signatures, or licenses;
• Reverse engineer, decompile, scrape, or interfere with the Site or platform;
• Use the Services to send spam, malware, or harmful code;
• Misrepresent your identity, your authority, or your relationship to a project; or
• Resell, sublicense, or share access to the platform without our written consent.

13. Disclaimers of Warranty

EXCEPT AS EXPRESSLY STATED IN A SIGNED ENGAGEMENT, THE SERVICES, THE SITE, AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. ALLIANCE PERMITTING DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY PERMIT WILL BE GRANTED, ISSUED ON ANY TIMELINE, OR ISSUED WITHOUT MODIFICATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• IN NO EVENT WILL ALLIANCE PERMITTING, ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, CONSTRUCTION DELAYS, COST OF COVER, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SITE, OR THE SERVICES, FROM ALL CAUSES OF ACTION AND UNDER ALL THEORIES OF LIABILITY, WILL NOT EXCEED THE GREATER OF (A) THE SERVICE FEES YOU ACTUALLY PAID TO ALLIANCE PERMITTING FOR THE SPECIFIC ENGAGEMENT GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT, OR (B) FIVE HUNDRED U.S. DOLLARS ($500).
• GOVERNMENT FEES PAID OR ADVANCED ARE EXCLUDED FROM THIS CAP COMPUTATION; YOU REMAIN RESPONSIBLE FOR THEM.

The limitations in this Section reflect a reasonable allocation of risk and are essential elements of the bargain between you and Alliance Permitting. If applicable law does not allow some of these limitations, the limitations apply to the maximum extent permitted.

15. Indemnification

You agree to defend, indemnify, and hold harmless Alliance Permitting and its owners, officers, employees, and agents from and against any claims, damages, losses, liabilities, judgments, fines, penalties, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your breach of these Terms or any Engagement; (b) inaccurate, incomplete, or unauthorized information or documents you provide; (c) your violation of any law or third-party right; (d) work performed by your contractors, design professionals, or other service providers; or (e) your project itself, including any construction, renovation, or property-related claims.

16. Term & Termination

These Terms apply while you use the Services and continue thereafter for any provisions that by their nature should survive (including Sections on fees owed, intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, governing law, and disputes). Either party may terminate an Engagement as provided in that Engagement or, if not specified, on written notice for material breach not cured within ten (10) days. We may suspend or terminate access to the Site or platform at any time for violations of these Terms. On termination, you must pay all fees accrued through the effective date of termination.

17. Governing Law

These Terms and any dispute arising out of or relating to them or to the Services are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Dispute Resolution & Arbitration

18.1 Informal Resolution

Before initiating a formal dispute, the parties agree to attempt in good faith to resolve any claim by sending written notice to the other party describing the dispute and the requested relief. The parties will then have thirty (30) days to attempt resolution informally.

18.2 Binding Arbitration

If the dispute is not resolved informally, you and Alliance Permitting agree that any controversy or claim arising out of or relating to these Terms, the Site, or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules (or, where applicable, the Consumer Arbitration Rules). The arbitration will be conducted in Clay County, Florida, or, where AAA Consumer Rules apply and you reside elsewhere, in the U.S. county where you reside, or by video at the arbitrator’s discretion. Judgment on the award may be entered in any court of competent jurisdiction.

18.3 Class Action Waiver

To the maximum extent permitted by law, all claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate the claims of multiple parties or preside over any form of representative proceeding.

18.4 Exceptions

Notwithstanding the foregoing, either party may: (a) bring an individual action in small-claims court for any qualifying dispute; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction located in Clay County, Florida, or Duval County, Florida, to protect its intellectual property, confidential information, or to enforce payment obligations.

18.5 Venue for Court Proceedings

For any matter not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Clay County, Florida, or, for federal matters, the U.S. District Court for the Middle District of Florida.

18.6 Limitations Period

Any claim must be brought within one (1) year after the cause of action accrues; otherwise, it is permanently barred, except where a longer period is required by applicable law.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last Updated” date above and, for material changes, provide reasonable notice (such as by email to registered customers or by posting a notice on the Site). Continued use of the Services after the effective date of revised Terms constitutes acceptance of those revisions. If you do not agree, you must stop using the Services.

20. General Provisions

• Entire Agreement. These Terms, together with any signed Engagement and the Privacy Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous understandings on that subject.
• Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision will be modified to the minimum extent necessary to be enforceable.
• No Waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force Majeure. Neither party is liable for delays or failures due to events beyond its reasonable control, including natural disasters, hurricanes, government action, labor disputes, internet or utility outages, or pandemic-related disruptions.
• Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency (except the limited permitting-agent authorization expressly granted in an Engagement), or employment relationship.
• Notices. Notices to Alliance Permitting must be sent to the address in Section 21. Notices to you may be sent to the email or postal address associated with your account or Engagement.
• Headings. Headings are for convenience only and do not affect interpretation.

21. Contact Us

Questions about these Terms? Contact us: