The City of Ontario Building Department issues building permits from City Hall, 303 East B Street, Ontario, CA 91764. Counter services and plan check are at (909) 395-2023 and inspectors at (909) 395-2362. The counter is open Monday to Thursday 7:30 AM to 5:30 PM and Friday 8:00 AM to 5:00 PM, but closes for staff meetings every Tuesday 7:30 to 9:00 am and the first Thursday of each month 8:00 to 10:00 am.
This guide covers the City of Ontario. The City’s fee tables for building, electrical, mechanical, plumbing and grading permits could not be read, and the readable pages do not say how to request an inspection; ask the permit technicians at 909-395-2023.
What requires a building permit in Ontario?
- Retaining walls over 2 ft., measured from the bottom of the footing to the top of the wall.
- Walls and fences over 3 feet high: concrete block walls, block pilasters, chain link, wrought iron and wood fences.
- New buildings and additions also need a third plan set with a site plan and all floor plans at permit issuance, for the county assessor’s office.
Short on time to read all of this?
Get a free quote →California builds on one statewide code, Title 24, whose 2025 edition took effect on 1 January 2026; the editions in effect when the application is submitted apply, and cities and counties may adopt local amendments only with findings filed with the state (new residential amendments are largely frozen until June 2031). Title 24 and local amendments
Symbium permits for solar and re-roofs
Since August 4th, 2025, contractors and homeowners can apply through the City’s Symbium portal for residential roof-mounted solar, energy storage systems under 38.4 kW and detached single-family re-roof permits.
Contractors are licensed statewide by the Contractors State License Board (Classes A, B, B-2 and C) for work of $1,000 or more or any permitted work; a city may also require a business licence or tax registration. Contractor licensing in California
Who handles permitting in Ontario?
| Office | Handles | Contact |
|---|---|---|
| Building Department | Counter services, plan check, inspection cards; 303 East B Street | (909) 395-2023; inspectors (909) 395-2362 |
| Planning Department | Planning; Monday to Thursday 7:30 AM to 5:30 PM, Friday 8:00 AM to 5:00 PM; closed every Monday 9 to 10 AM and the 4th Wednesday 9 to 11 AM for training | 909-395-2036 |
| Building Appeals Board | Appeals; hearing documents on file with the Building Department | Building Department |
Not sure this scope needs a permit?
Get a free quote →How to get a building permit in Ontario
One multi-sheet file of up to 100 MB, 1-bit monochrome at 300 PPI with layers flattened, every sheet sealed and signed by the designer of record.
automation.ontarioca.gov/OnlinePermits. Staff review the filing within two regular business days and email the plan review fees due.
Through the Online Payment Portal (ontarioca.telleronline.net); plan check is the only fee charged at submittal.
About five weeks for the first review and about four weeks for later reviews. A resubmittal must be a full set with corrections marked and is not accepted until every reviewing department has issued its corrections list.
After approval, visit the Building Department at City Hall for the inspection card, and print the City-stamped digital plan set for use on site.
Rather talk it over?
Call 1-855-478-4290 →A building permit carries a validity period and can expire if work does not start or stalls between inspections; confirm the expiry with the Building Department on phased or delayed work. Permit validity in California
Ontario permit costs and fees
- Plan check: 80% of permit fees, charged at submittal.
- Minimum fee for any permit: $47.50. Dust control: $250.
- Earthquake fee (residential): 0.0001 x valuation.
- On-site sewer assessment: $6,955 per dwelling unit, subject to annual increase.
- Development impact fees are collected at permit issuance.
- Extensions: since January 3rd, 2024, the first extension of a plan check or permit is free; each further one is $150 for residential or $300 for commercial/industrial permits. Requests go by email to the building counter.
A plan check expires 12 months after the plan check fee is paid. A permit expires if work has not started within six months of issuance or stops for over six months.
School fees are paid directly to the district: Chaffey Joint Union High School 909-988-8511 x2511, Chino Unified 909-628-1201 x1207, Cucamonga School District 909-987-8942 x8238, Mountain View School District 909-947-2992, Ontario-Montclair School District 909-459-2500 x 10483.
Rather not deal with the building department?
Get a free quote →Official Ontario permitting resources
These are the primary sources behind this guide. Codes, fee schedules and procedures change — confirm the position for your filing date.
- Ontario Building Department
- Building Department fees
- Building permit FAQs
- Residential re-roof and solar permits (Symbium)
- Electronic submittal requirements (PDF)
- Ontario Planning Department
Want this handled start to finish?
Get a free quote →Frequently asked questions
Does a fence need a permit in Ontario?
Yes, if it is over 3 feet high; that covers block walls, pilasters, chain link, wrought iron and wood fences.
Can I resubmit only the corrected sheets?
No. Ontario wants a full plan set with corrections marked, and only after every reviewing department has issued its corrections list.
What does a second permit extension cost in Ontario?
$150 for residential or $300 for commercial/industrial; the first extension is free.
Simplify Ontario permitting with Alliance Permitting
Inspections are where schedules slip.
Get a free quote →- Check the City’s submittal rules, fee schedule and outside clearances for your project before filing
- Assemble and upload the application, plans and supporting documents
- Follow the permit through review, issuance and every inspection to final
Alliance Permitting is a permit documentation and submission company in California. We prepare your paperwork, file it correctly and coordinate with the permitting authority through issuance. We are not a contractor and we do not perform licensed plan review or inspections; that work stays with your licensed team and the jurisdiction.
Ready to break ground in Ontario sooner?
Let Alliance prepare, file, and track your Ontario permits while your crew stays on the job.
More California permitting guides
This guide is provided by Alliance Permitting for general information about Ontario permitting. Requirements, fees, and procedures change; confirm details with the permitting authority before relying on them.