The Town of Tolland’s Building Department issues all building permits for residential and commercial buildings and additions, the trade permits that go with them, and certificates of occupancy on new construction. Applications go through the Town’s PermitLink online system, and the Town Council’s fee schedule charges $30 for the first $1,000 of estimated cost and $15 for each further $1,000.
The department sits on the third level of the Hicks Memorial Municipal Center at 21 Tolland Green, with James Paquin as Building Official and a building permit technician on the same line, 860-871-3601. It is open Monday, Wednesday and Thursday from 8 a.m. to 4:30 p.m. and Tuesday until 7:30 p.m., and it is closed on Fridays. The office works within the Division of Planning and Community Development, alongside planning and zoning staff and the health district’s sanitarian. Tolland had about 14,750 residents in the Census estimate for 2025, all served by this one office.
Big drawings still go in on paper. Tolland takes applications online, but plans or site plans larger than 11 by 17 inches must also be dropped off in hard copy at the office.
What requires a building permit in Tolland?
The department’s page reminds owners that the State Building Code requires permits and inspections for most construction, and that it is the property owner’s job to make sure every permit was granted and every inspection passed. It also tells buyers to check with the Town that past work on a property was permitted and inspected, or they may take on the liability for it. Tolland publishes a requirements handout for each common home project:
Projects with Tolland handouts
- New single- and multi-family homes, additions and accessory dwelling units
- Attached and detached garages, decks and porches
- Sheds of 200 sq ft and larger
- Above-ground and in-ground pools and hot tubs
- Interior renovations and roofing
- Air conditioners, generators, propane tanks, pellet and wood stoves
- Solar installations
State exemptions
- One-story detached sheds and playhouses of 200 sq ft or less (Tolland has a separate handout for them)
- Fences not over 7 feet high, other than pool barriers (a zoning permit is needed for fences over 8 feet)
- Walks, driveways and on-grade patios not more than 30 inches above adjacent grade and not over any basement or story below
- Painting, papering, tiling, carpeting, cabinets and countertops
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Get a free quote →What the town decides and what the state holds
Chapter 64 of the Town Code has building permit applications filed with the Building Official on the official’s forms, values work from the Marshall and Swift cost handbook or another national cost schedule, and leaves the fee schedule to Town Council resolution. The Council’s schedule, in section A173-4, also sets a penalty for starting work before a permit is issued and waives fines for later buyers who fix someone else’s unpermitted work. Zoning, wetlands and flood permits are Town decisions; septic approval comes from the Eastern Highlands Health District, and trade licenses from the state.
Connecticut has one State Building Code: the code itself sets which work needs a permit and which is exempt, every town’s building official is licensed by the State Building Inspector, and there is no county government. Connecticut rules
Tolland building department: who handles permitting
The Building Official reviews and inspects concrete, plumbing, electrical, HVAC, sprinkler and all other trade work. Planning and Community Development, on the same floor, reviews building and development projects for the Planning and Zoning Commission, the Zoning Board of Appeals and the Inland Wetlands Commission, and its Town Planner administers flood zone permits. The Fire Marshal’s office, part of Public Safety, inspects public buildings and works by appointment.
| Detail | Information |
|---|---|
| Building Department | Hicks Memorial Municipal Center, 21 Tolland Green, 3rd level, Tolland, CT 06084 |
| Phone | 860-871-3601 |
| Hours | Monday, Wednesday and Thursday 8 a.m. to 4:30 p.m.; Tuesday 8 a.m. to 7:30 p.m.; closed Friday |
| Online filing | PermitLink (building, trade and zoning permits) |
| Planning and Zoning | Same office and phone; fax 860-871-3628 |
| Eastern Highlands Health District sanitarian | 860-871-3608 |
| Fire Marshal | 860-871-3677 ext. 72143, by appointment |
Permit types
Tolland uses a combined Building and Zoning Permit form, with separate Electrical, Mechanical and Plumbing permit forms; each comes as a printable PDF and as a fillable one that must be signed digitally in Adobe. Online permitting covers most projects. Other forms the department posts are the Property Owner Authorization Form for an agent applying on the owner’s behalf, the Concrete Information Form, and the state workers’ compensation waivers: 7A for an owner who will not act as general contractor, 7B for an owner who will, and 7C for a contractor who has chosen to be excluded from coverage. Special event permits are emailed to the department four weeks before the event.
Not sure this scope needs a permit?
Get a free quote →Residential permits
For houses, the Town’s handouts set out the documents for each project type, from new homes and additions to decks, sheds, pools, hot tubs, generators, stoves and solar, and the accessory dwelling unit handout was revised on November 20, 2025. Contractors upload their current insurance and license with the online application, and a project that needs a map can use the Town GIS or ask whether the office has a property map on file. A new home needs a $125 zoning permit; an accessory dwelling unit $75; and a pool, garage, barn, addition, deck, porch, gazebo or shed over 200 sq ft $50.
Building or remodeling a home here? Alliance handles residential permit filing, so the crew isn't waiting on the counter.
Commercial permits
Commercial work has its own permit requirements sheet and files through PermitLink like residential work. A new commercial or industrial building, addition or accessory structure pays a zoning permit fee of $100 up to 1,000 sq ft, $250 from 1,001 to 10,000 sq ft and $500 plus $20 for each further 1,000 sq ft above that, and a special permit or site plan with a new building runs $300 to $750 or more by size. Signs that need a zoning permit cost $25 each.
For tenant improvements and new commercial builds, Alliance handles commercial permit expediting through issuance. More on this: commercial building permits explained.
What comes before the building permit
- Zoning: file the zoning permit in PermitLink under Land Use, Zoning Permit Application General; Tolland’s zoning regulations were updated on March 25, 2026.
- Health district: any addition, dormer, deck, pool, shed, gazebo or garage on a well or septic lot needs Eastern Highlands Health District approval first, filed on the district’s own online system; initial review takes 5 to 10 working days, longer if soil testing is needed. On an unsewered lot, no construction, foundation included, may start until the district approves the septic design.
- Wetlands: an activity on an existing residential lot in a regulated area costs $80 plus the $60 state fee; an agent permit in the upland review area is $40, and the applicant must advertise it in the Journal Inquirer.
- Flood zones: development in a special flood hazard area needs a flood zone permit from the Town Planner before work begins, with drawings in duplicate showing the proposed lowest floor elevation.
- Appeals and hearings: a Zoning Board of Appeals application is $260 for a residential use and $360 otherwise, and a wetlands application that goes to public hearing adds $300 where the base fee is under $500.
Rather talk it over?
Call 1-855-478-4290 →Tolland permit costs and fees
The Town Council sets building fees by resolution, codified in section A173-4 of the Town Code, which eCode360 shows as current through September 8, 2026. The building fee rate was last amended on June 12, 2012. Fees are charged on each $1,000 or part of $1,000 of a structure’s value, and the same rate applies to mechanical construction and demolition. The schedule does not list the state education fee separately; its waiver clauses for Town projects and crumbling foundations exclude the portion the state charges.
| Item | Fee or rule |
|---|---|
| Building, mechanical or demolition permit, first $1,000 of estimated cost | $30 |
| Each additional $1,000 or part of $1,000 | $15 |
| Mechanical filing fee where the value is already on a building permit | $10 |
| Code compliance inspection ($25 for a one- or two-family home) and certificate of occupancy processing ($5) | Included in the permit fee |
| Plan review: residential $50; Building Code review for other use groups $100; Fire Code plan review for other use groups $100 | Included in the permit fee if the structure is built |
| Reinspection for the same violation | $25 for each reinspection after the first |
| Starting work before the permit is issued | Penalty equal to the permit fee, at least $200 and no more than $1,000, besides the fee itself |
| Crumbling foundation replacement | Town fees may be waived by the Building Official; the state’s fee is still charged |
Worked example. A $20,000 kitchen renovation pays $30 for the first $1,000 and 19 × $15 = $285 for the rest: $315. Electrical or plumbing work whose value is already counted on the building permit pays a $10 filing fee for its own permit. The penalty for working without a permit is not charged in emergencies such as a loss of heat, hot water or power.
Trade permits and who may pull them
Electrical, mechanical and plumbing permits have their own Tolland forms and run through PermitLink, and the Building Official inspects every trade. Contractors must upload their current insurance and license with the application, and the Forms page points to the Department of Consumer Protection, which issues contractor licenses and has an online lookup to verify them.
Rather not deal with the building department?
Get a free quote →Tolland posts the state 7B waiver for a property owner who will act as general contractor, alongside the 7A and 7C forms. An agent applying for the owner needs the Property Owner Authorization Form. The Department of Consumer Protection also registers home improvement and new home construction contractors.
How to apply for a Tolland building permit
Start with Tolland’s requirements sheet for your project type, or the commercial requirements sheet.
File the Eastern Highlands Health District public health review on its own system if the lot has a well or septic, and ask Planning about wetlands or flood zones.
Create an account and start the building permit; choose Land Use for the zoning permit.
Plans, the contractor’s insurance and license or the owner’s waiver, and the owner authorization form if an agent applies.
Bring a hard copy of any plan or site plan larger than 11 by 17 inches to the office.
Pay the fee and call the department to schedule each inspection.
The Town’s preferred route is PermitLink, with paper forms also posted. State law lets an applicant file in person, by mail or by email in the manner the building official sets, so call 860-871-3601 if you cannot use the online system.
Review, corrections and what causes delay
Section 29-263 of the General Statutes gives the building official 30 days from the date of an application to issue or refuse the permit. Things that hold a Tolland permit up are a health district review that has not been filed, oversize plans never dropped off, a missing zoning permit, and a contractor whose insurance or license was not uploaded. The health district’s initial review alone takes 5 to 10 working days once every document is in.
Inspections in Tolland
Inspections are arranged with the Building Department on 860-871-3601. Its inspector is qualified to inspect concrete work, plumbing, electrical, HVAC, sprinkler systems and every other related trade, and the code compliance inspection of a one- or two-family home is already paid for in the permit fee. If the same violation is found again, the Town may charge $25 for every reinspection after the first. Certificates of occupancy are issued on new construction after the final inspection.
Want this handled start to finish?
Get a free quote →On flood zone sites, Chapter 88 has the applicant give the Town Planner the elevation of the lowest floor, including any basement, once that stage is built, or the elevation to which a non-residential building is floodproofed; deficiencies must be corrected before work goes further, and failing to submit the survey is grounds for a stop-work order. The Fire Marshal inspects public buildings separately and sees visitors by appointment.
Tolland permit search and official resources
The department posts monthly permit reports on its website, and the Planning and Building Department makes copies at 50 cents a page up to 11 by 17 inches and $5 a sheet above that. Tolland takes part in the National Flood Insurance Program; its flood ordinance, Chapter 88 of the Town Code, adopts the FEMA flood map dated April 1, 1982, and FEMA lists that map as still current.
- Tolland Building Department
- Tolland online permitting instructions
- Tolland PermitLink online permitting
- Tolland forms and permits
- Permit requirements by project type
- Town Code Chapter A173: building, zoning and wetlands fees
- Town Code Chapter 64: building permits
- Town Code Chapter 88: flood damage prevention
- Tolland Planning and Zoning
- Eastern Highlands Health District: building projects
- Eastern Highlands Health District online applications
- Tolland Fire Marshal
- FEMA Community Status Book for Connecticut
- Office of the State Building Inspector
- Connecticut Department of Consumer Protection: licenses and registrations
Inspections are where schedules slip.
Get a free quote →Tolland building permit FAQ
Who issues building permits in Tolland?
The Town’s Building Department, 21 Tolland Green, 3rd level; call 860-871-3601. It issues building and trade permits and certificates of occupancy.
How much does a building permit cost in Tolland?
$30 for the first $1,000 of estimated cost and $15 for each further $1,000 or part of it. A $20,000 project pays $315.
Can I apply on paper?
Online permitting through PermitLink covers most projects, and printable forms are posted; call the department about another filing route. Large plans always go in as hard copy too.
What if I started work before getting a permit?
You pay the permit fee plus a penalty equal to it, at least $200 and at most $1,000. Buyers who correct a previous owner’s unpermitted work are not fined.
Do I need the health district for a deck or shed?
Yes, if the lot has a well or septic system. The Eastern Highlands Health District reviews decks, sheds, pools, garages and additions before construction.
When is the office open late?
Tuesday until 7:30 p.m. The office is closed on Fridays.
Simplify Tolland permitting with Alliance Permitting
Alliance Permitting is a permit documentation and submission company in Connecticut. We prepare your paperwork, file it correctly and coordinate with the permitting authority through issuance. We are not a contractor and we do not perform licensed plan review or inspections; that work stays with your licensed team and the jurisdiction.
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Read guide →This guide is provided by Alliance Permitting for general information about Tolland permitting. Requirements, fees, and procedures change; confirm details with the permitting authority before relying on them.